Creating Innovative Member Experiences

by Devin Meister

 May 03, 2019 at 11:00 AM

“Clubs are facing a crossroads: adapt or become irrelevant.”

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Building the Team of the Future

by Devin Meister

 May 01, 2019 at 6:42 PM

It’s no secret that some clubs have struggled as membership attitudes and priorities have changed dramatically. Clubs that have hired and retained the right employees have an advantage.

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The Secret to CRM Success?

by Marilyn Cox

 Mar 21, 2019 at 3:17 PM

Evolve from Record Management to Relationship Management

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Club Members Come Together Over Land

by Devin Meister

 Feb 18, 2019 at 8:02 PM

“We're here for one thing: the love of the land and how to enjoy it with family and  friends.” That’s not a statement some would expect from a private club.

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Personalizing the Club Member Experience with Technology

by Marilyn Cox

 Feb 13, 2019 at 6:37 PM

Tech isn’t going away. The question then is, “How do you add your club’s personal hospitality touch through the technology?” That's what Greg Gilg says, and what his team at the Field Club of Omaha, are constantly striving to figure out.

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6 Steps to Deliver Value-Add to Your Members

by Marilyn Cox

 Jan 03, 2019 at 6:30 PM

Personal tailored experiences are what your members expect every time they enter your club. You greet them by name, know their interests, and have connected with their families. But does this member experience extend to your online interactions?

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How to Develop Trust with Your Board and Your Members

by Maria Holler

 Dec 20, 2018 at 2:05 PM

A club board is the best tool that we as club professionals could ever have… but only if we develop a trusting relationship with the board that then filters into the general membership of our club.

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How to Offer Self-Service to Your Members and Staff

by David Higgins

 Nov 30, 2018 at 1:00 PM

You've extended methods of self-service to your members in the form of reservations, mobile technology, and the like. But how can you do the same for your staff?

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Eliminate Time But Gain Insight: Reporting Made Simple and More Valuable

by Marilyn Cox

 Nov 21, 2018 at 6:00 PM

Develop highly customized reports. Use graphing options to visualize the story associated with the numbers. Generate custom financial statements and general ledger reporting, budget to actual comparisons, and more for time periods important to you. Use 100 stock reports.

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