The Future of Clubs in a Post-COVID World

by Lynn Mangan

 Feb 17, 2021 at 11:00 AM

We have seen a ton of transformation in the last 12 months. Contactless experiences were already on the way and they are here to stay.

Read More

The Top Ten Private Club Technology Trends for 2021

by Marilyn Cox

 Dec 15, 2020 at 2:43 PM

Last December, when we drafted our 2020 trend predictions, we certainly didn’t account for a global pandemic. However, all of the trends identified did come to fruition, even if it was out of COVID necessity.

Read More

A View to What’s Next for Clubs

by Devin Meister

 Aug 24, 2020 at 6:45 PM

Historically club investment decisions have centered on facilities and capital equipment. Over the last several months, private clubs have had to be innovative to create new operational processes that balance member safety with the personal connections and experiences those members desire.

Read More

Talk is Cheap: 5 Practices for Enabling a Service Culture Within Your Club

by Marilyn Cox

 Jul 23, 2020 at 12:02 PM

There’s plenty of talk these days about the importance of the member experience. Honestly, I know I’ve written my fair share of content trumpeting the need for the member experience to be central to every club.

Read More

Create Engagement During a Time of Isolation:

by Marilyn Cox

 Jun 29, 2020 at 12:00 PM

5 Tools for Increasing Staff Engagement at Your Club 

Read More

Club Payment Solutions in the Experience Age

by Devin Meister

 Jun 11, 2020 at 3:29 PM

What role to payments play in your member experience? It’s a key interaction with your members - and hits them right in their pocketbook.

Read More

Essential Suite for Private Clubs Response to COVID-19 Pandemic

by Marilyn Cox

 May 13, 2020 at 12:00 PM

Cincinnati, May 13, 2020 - Clubessential, the leading provider of full-suite and mobile-first private club management software and payment services, today announced a solution suite enabling private clubs to interact with members digitally, while also bringing value virtually. This touchless suite is in response to the COVID-19 pandemic that has forced many clubs to pivot their operations around new government restrictions.

Read More

Contactless Reopening Resources for COVID-19

by Devin Meister

 Apr 28, 2020 at 12:34 PM

For years you've depended on a "high-touch" personal experience to deliver exceptional member experiences. Now as you prepare to reopen you'll have to take a somewhat different approach to create that same experience.

Read More

Social Engagement During Physical Distancing

by Stephanie Leli

 Apr 10, 2020 at 6:00 PM

The ramifications of the COVID-19 pandemic continue to spread across the country and the club industry with the majority of clubs being forced to cancel events, cease on-site dining operations or even close their doors temporarily.

Read More