Last December, when we drafted our 2020 trend predictions, we certainly didn’t account for a global pandemic. However, all of the trends identified did come to fruition, even if it was out of COVID necessity.
Hurdles for Veterans Get Even Higher
by Devin Meister
Nov 09, 2020 at 11:00 AM
As we approach Veterans Day, we caught up again with our partners at On Course Foundation.
Growing Stronger Through the Storm
by Devin Meister
Oct 23, 2020 at 1:16 PM
The Clubs at Houston Oaks are unique for a variety of reasons, not the least of which is the “s” at the end of the word “clubs.”
A View to What’s Next for Clubs
by Devin Meister
Aug 24, 2020 at 6:45 PM
Historically club investment decisions have centered on facilities and capital equipment. Over the last several months, private clubs have had to be innovative to create new operational processes that balance member safety with the personal connections and experiences those members desire.
Talk is Cheap: 5 Practices for Enabling a Service Culture Within Your Club
by Marilyn Cox
Jul 23, 2020 at 12:02 PM
There’s plenty of talk these days about the importance of the member experience. Honestly, I know I’ve written my fair share of content trumpeting the need for the member experience to be central to every club.
Club Payment Solutions in the Experience Age
by Devin Meister
Jun 11, 2020 at 3:29 PM
What role to payments play in your member experience? It’s a key interaction with your members - and hits them right in their pocketbook.
Clubessential Learning Paths
by Devin Meister
Jun 01, 2020 at 12:06 PM
From eLearning self-guided coursed to on-site training to innovative community spaces where you can share and learn from other clubs, we're here with educational opportunities to help you connect with members and build success for your club.