What role to payments play in your member experience? It’s a key interaction with your members - and hits them right in their pocketbook.
From eLearning self-guided coursed to on-site training to innovative community spaces where you can share and learn from other clubs, we're here with educational opportunities to help you connect with members and build success for your club.
Cincinnati, May 13, 2020 - Clubessential, the leading provider of full-suite and mobile-first private club management software and payment services, today announced a solution suite enabling private clubs to interact with members digitally, while also bringing value virtually. This touchless suite is in response to the COVID-19 pandemic that has forced many clubs to pivot their operations around new government restrictions.
For years you've depended on a "high-touch" personal experience to deliver exceptional member experiences. Now as you prepare to reopen you'll have to take a somewhat different approach to create that same experience.
The ramifications of the COVID-19 pandemic continue to spread across the country and the club industry with the majority of clubs being forced to cancel events, cease on-site dining operations or even close their doors temporarily.
Without a doubt, we have entered unprecedented times for our society. And while the situation is still changing as we write this, one thing we know is that the technology tools we have available better equip us to deal with events at hand than ever before.
Optimized member carryout experience. It might seem like an oxymoron. For years the goal has been to get members to the club and keep them there as long as possible to maximize their engagement.