Delivering an exceptional member experience is what every club strives for today. Happy Hollow in Omaha, NE knows that they need to create memories that members can’t get anywhere else. That bar is continuously rising thanks to data-driven experiences outside of the club.
Connecting and creating a great member experience has always been about information. Historically that information came from direct contact and interactions with members, supplemented by any tidbits that staff members would share with each other.
Time is a resource that is always in short supply and becoming even more precious. It’s especially important from the perspective of every club.
When Happy Hollow Country Club in Omaha, Nebraska made the decision to implement Clubessential, they made sure that the people that were impacted the most were involved in the process.
Like other clubs across the country, while COVID clamped a vise-grip on many activities, Duxbury Yacht Club saw record levels of engagement and member participation even as many social activities were canceled.
Established in 1966, the Mullholland Tennis club offers stunning views, great amenities, and courts bathed in Southern California sun-shine available year-round to its hundreds of members. What it doesn’t offer for its controller Jon MacMillan is a minute of rest or a slow season.
City clubs have always been a reprieve from the hustle and bustle of streets that surround them. But because things aren’t as chaotic, and because there are fewer distractions, every action is amplified and noticed. That makes creating an exceptional experience an exercise in detail.
“I don’t know why any controller wouldn’t want to do this.” That’s what Leilani Sivsov, CCM, Chief Operating Officer, Coldstream Country Club, says about CE Payments.
Learn how Montgomery Country Club uses the Clubessential Website, Mobile App, and Operations & POS suite to improve operations and member engagement.
Learn how Clubessential's Mobile Ordering software can drive member engagement, F&B sales and streamline operations.
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First chartered in 1911, The Country Club of Orlando offers golf, tennis, fine dining, and numerous events for its members and guests. With these impressive amenities, the club realized they needed a software solution that would support their operations.
Learn how The Apawamis Club is getting more thorough reporting on member activities, streamlining their back-end operations, and driving member engagement efforts with their Clubessential Website and Operations & POS suite.
Mobile solutions and apps are no longer a nice to have luxury for clubs – it’s how members connect with the club and clubs provide enhanced experiences for their members.
As we approach Veterans Day, we caught up again with our partners at On Course Foundation.
The Clubs at Houston Oaks are unique for a variety of reasons, not the least of which is the “s” at the end of the word “clubs.”