Reactive decision-making is never the best option, and too many reactive decisions can damage your business in the long run.
Redefining Member Retention
by Devin Meister
Jun 20, 2022 at 12:44 PM
Member retention will always be the ultimate job-one at clubs because it's a direct reflection of the member experience.
Where Does the Member Experience Start?
by Devin Meister
Jun 06, 2022 at 12:18 PM
Where does the member experience start at your club? If you said at the gate of the grounds you’re probably at least 30 minutes late and a couple of years behind.
What Wait-listed Club Members Want
by Jason Becker, Golf Life Navigators
May 16, 2022 at 11:00 AM
The following blog post was contributed by Jason Becker, CEO of Golf Life Navigators.
Prospect sentiment toward waitlists should provide both concern and opportunity for the private club industry.
New Software Implementation is a Team Sport at Happy Hollow Club
by Devin Meister
Apr 15, 2022 at 3:04 PM
When Happy Hollow Country Club in Omaha, Nebraska made the decision to implement Clubessential, they made sure that the people that were impacted the most were involved in the process.
5 Benefits of Location-Based Marketing for Private Clubs
by Devin Meister
Feb 23, 2022 at 7:43 PM
Your members come to the club for experiences that they can’t get anywhere else. But technology, and specifically, mobile technology, has accelerated experiences and raised expectations outside of the club.
Staying Nimble is Critical When the Ball Never Stops
by Devin Meister
Oct 06, 2021 at 8:28 PM
Established in 1966, the Mullholland Tennis club offers stunning views, great amenities, and courts bathed in Southern California sun-shine available year-round to its hundreds of members. What it doesn’t offer for its controller Jon MacMillan is a minute of rest or a slow season.
Why Your Club Should Cancel Checks Forever
by Devin Meister
Oct 01, 2021 at 11:30 AM
Checks cost your club money. It’s a simple fact. While the actual amount might be disputed and vary from club to club, somewhere in between $1.22 and $8 per payment all told is a conservative figure.
Service in the City Club Spotlight
by Devin Meister
Sep 21, 2021 at 8:06 PM
City clubs have always been a reprieve from the hustle and bustle of streets that surround them. But because things aren’t as chaotic, and because there are fewer distractions, every action is amplified and noticed. That makes creating an exceptional experience an exercise in detail.
Clubessential Holdings Announces Strategic Growth Investment From Silver Lake
by Marilyn Cox
Sep 07, 2021 at 5:25 PM
New capital, including additional funds from current investor Battery Ventures, to fuel the software company's continued expansion via organic development, M&A, and integrated payments
5 Trends in City Clubs
by Devin Meister
Jul 29, 2021 at 3:00 PM
People crave connections with other people. It’s how we learn, progress, and live a more fulfilling life – all things where city and university clubs excel. But it takes extreme dedication to details in both the member experience and operations to run a club successfully.
5 Trends for Yacht Clubs
by Devin Meister
Jul 29, 2021 at 3:00 PM
While the call of the water is timeless, the changes impacting the yacht clubs are as variable as the weather. For some that means high seas, others will enjoy perfect conditions. Here are trends you should be on the lookout for.
5 Trends in HOA and POA
by Devin Meister
Jul 29, 2021 at 3:00 PM
The desire for safe and secure living conditions has never been higher. At the same time regulations are impacting more and more of our lives. Here are trends we see impacting HOAs and POAs everywhere.
5 Trends for Racquet Clubs
by Devin Meister
Jul 29, 2021 at 3:00 PM
The pandemic hit the brakes on a lot of things, but outdoor racquet sports and clubs were not one of them. Clubs of all types became a safe outlet for their members, but for many racquet clubs, the increased time and interest in fitness led to a surge in use and membership.
Clubessential Launches Industry’s First Solutions for Specific Lifestyle Clubs
by Marilyn Cox
Jul 29, 2021 at 2:00 PM
Cincinnati, OH - July 29, 2021 | To better meet the unique needs and rapidly changing requirements of lifestyle clubs in the post-COVID era, Clubessential has developed suites of solutions for specific markets.