Cincinnati, May 13, 2020 - Clubessential, the leading provider of full-suite and mobile-first private club management software and payment services, today announced a solution suite enabling private clubs to interact with members digitally, while also bringing value virtually. This touchless suite is in response to the COVID-19 pandemic that has forced many clubs to pivot their operations around new government restrictions.
For years you've depended on a "high-touch" personal experience to deliver exceptional member experiences. Now as you prepare to reopen you'll have to take a somewhat different approach to create that same experience.
The ramifications of the COVID-19 pandemic continue to spread across the country and the club industry with the majority of clubs being forced to cancel events, cease on-site dining operations or even close their doors temporarily.
Over the last year we’ve profiled clubs and individuals who exemplify the Next Generation of Leaders in the industry. Through the last few weeks, our definition of leadership has certainly expanded.
Without a doubt, we have entered unprecedented times for our society. And while the situation is still changing as we write this, one thing we know is that the technology tools we have available better equip us to deal with events at hand than ever before.
Optimized member carryout experience. It might seem like an oxymoron. For years the goal has been to get members to the club and keep them there as long as possible to maximize their engagement.
Clubs are built on relationships, interactions, and personal experience. What happens when unexpected events put a wall between our club and our members? Just a few years ago, it would have been disappointing to our members and potentially disastrous for the club and staff.
At a time when social distancing is becoming the new norm, please know that we here at Clubessential are committed to supporting you and your club with a solution that will foster the engagement you are looking for, without the risks that you aren’t.
One thing that Stacey Wickham, Assistant Controller at Birchwood Farms Golf & Country Club in Harbor Springs, Michigan loves is the unpredictability of her role.
If you polled 100 Controllers from clubs across the nation and asked what they would change about their payment processing, what do you think would be the most common answer?
The CMAA World Conference is the industry’s largest gathering of club management professionals and allows industry leaders to immerse themselves in five days of educational programming.
