Thanksgiving On-the-Go: How to Extend At-Home Meal Service to Your Members

by Callie Fisher

 Nov 13, 2018 at 4:30 PM

Many clubs offer to go options for Thanksgiving dinner. This is a wonderful way for you to serve your members without having to host the dinner at the club, allowing the staff to spend precious time with their own families.

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Dining Outside: How Your Club Can Extend a Catered In-Person Experience to a Catered Online Experience (and why this matters)

by David Higgins

 Nov 12, 2018 at 9:30 PM

Here's how private club General Managers and Controllers manage to stay on top of everything.

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Three Steps for Developing an Inclusive Strategy for Current & Future Members

by Maria Holler

 Nov 02, 2018 at 7:30 PM

You may be asking yourself what protecting your brand has to do with making members feel inclusive. Members and staff want to feel good about the organization they are a part of so the public image of the club is vitally important. There are many things you can do to protect your brand from labels.

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Making Sense of it All: How Club Executives Get the Information They Need - and How They Put It to Use

by David Higgins

 Nov 01, 2018 at 8:30 PM

Here's how private club General Managers and Controllers manage to stay on top of everything.

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Mind Your Members - Mine Your Guests

by Marilyn Cox

 Oct 26, 2018 at 1:30 PM

Recognize the brand power of your members. Identify creative uses of your club space to entice guests. Think beyond basic demographics. Bring consistency to your reservation process. Leverage reservation systems and mobile apps to avoid inconsistencies and improve data capture. Give them a reason why. Leverage your marketing technology for personalization and segmentation based on preferences. Deliver invitations and event notifications through multiple channels like mobile applications and emails. Use your CRM system for historic insight to drive future outreach.

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In It to Win It: 5 Ways Your Country Club Can Beat Topgolf

by Emily Latham

 Oct 22, 2018 at 9:00 PM

Topgolf is your competition but here’s how you can beat them.

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How Member-Focused Is Your Payment Process? Take the Assessment to Find Out!

by Marilyn Cox

 Oct 19, 2018 at 9:30 PM

So how member-focused is your payment process? Take this short quiz to find out - and stick around to the end for tips on improving your process.

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Prescription Strength Pain Killer for Payments

by Stacy Zak

 Oct 15, 2018 at 3:19 PM

Leverage faster funding. 2 business days for payment processing as opposed to 5-10 days. Overcome the sporadic receipts of payments if multiple payments are made by a member in a single day. This is a bookkeeping nightmare.

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Pssst … the Gap in Your Compliance is Showing: Steps for Addressing your ADA Needs

by Marilyn Cox

 Oct 15, 2018 at 2:00 PM

Maybe you have a few gaps in your ADA web compliance. They can be fixed. If you had issues with sidewalk or doorway accessibility you’d call a contractor. Don’t feel like you have to go it alone with your website.

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