Over 18 years of dedication to the private club industry



1998

Clubessential got its start as NetCaddy.com, a provider of online tee times and club websites.

180

In August of 2014, we had 72 team members. As of July 2016, we're up to 180, and we're looking for more talented individuals to join our team.

5

Offices in Cincinnati, Austin, Raleigh, Kansas City, Boston

1,328

Our Unified Suite™ powers the technology of over 1,300 private clubs worldwide


Mission

Clubessential's mission is to build an enthusiastic network of club, resort and community clients and then partner with them by collecting and implementing their innovative suggestions. Together we will create cost-effective online marketing, transaction and communications solutions that lead the industry in creativity, technology, service and results.


Values

Innovation

Innovation is the cornerstone of our success. We recognize that great new ideas can be suggested by any of our clients or team members and we always provide credit where due. We design our systems, processes and organization with the expectation that we will implement many new innovations. We resolve to be unafraid of change and to always lead our industry into the future.


White Glove Support

Enthusiastic customers are essential to our business – we resolve to never lose a customer from lack of attention or effort. We dedicate ourselves to satisfying customer needs and honoring our commitments.


Passion for Results

We show pride, enthusiasm and dedication in everything that we do. We are committed to provide excellent products and services, but beyond that to ensure that our clients are successful and that they are enthusiastic about their experience with Clubessential.


Alignment & Accountability

We understand that we are part of a team and that we must align our personal actions with the team mission. At the same time we accept responsibility for our personal actions.


Teamwork

We value our relationships with fellow team members. We support each other’s efforts and care for each other both personally and professionally.


Integrity

We act with honesty and integrity, not compromising the truth.

Leadership



Dr. William Ivers, Sr

Dr. William Ivers, Sr

CEO

Dr. Ivers has more than 30 years of experience in the software industry and founded several companies, one of which became an Inc. 500 software marketing firm. He also founded and is now a partner in Venture Builders, a management consulting firm. Dr. Ivers is a national speaker for the Professional Club Marketing Association and a frequent contributor to Boardroom magazine writing about best practices in member communications. Ivers earned a bachelor’s degree in Combined Sciences from Yale University, a Ph.D. in Applied Oceanography from the Scripps Institution, and an OPM Business Management degree from Harvard University.

Bill Ivers Jr.

Bill Ivers, Jr

President

Before joining Clubessential, Mr. Ivers gained seven years of experience as a project manager, system architect and senior developer working on internet technology and digital branding solutions. Mr. Ivers worked at firms including: Hill Holiday, Zentropy Partners, CAP Gemini and Octagon Technology while consulting for a portfolio of clients: Procter & Gamble, PriceWaterhouseCoopers, Genzyme, Cohn & Wolfe, The San Diego Convention Center and North Pacific Corporation. Mr. Ivers graduated from Colgate University with a Bachelor of Arts in Philosophy.

Tom Ivers

Tom Ivers

CIO

Early in his career Mr. Ivers developed software for netcaddy.com and also worked for Cadre Computer Resources, Zentropy Partners and Bruno, Mack & Barclay. In the latter job Tom was tasked with sifting information from massive (terabyte size) databases provided in discovery for major lawsuits (e.g., tobacco litigation). This work taught him how to efficiently access huge databases and how to build systems that scale appropriately as the amount of data and transactions increase enormously. Mr. Ivers received a Bachelor of Science degree in Mathematical Business from Wake Forest University’s Calloway School of Business, with special emphasis on business modeling, simulation and process analysis.

Ray McDonald

Ray McDonald

EVP

Ray graduated from the University of North Carolina at Chapel Hill in 1988 with a B.A. in Economics. From 1990 until 1994, Ray worked under John McConnell as a regional sales manager for Medic Computer Systems. In 1999, Ray was picked to manage the sales team for A4 HealthSystems. While at A4 Ray helped facilitate the sale of A4 to Allscripts. In 2007, Mr. McDonald joined McConnell Golf as the Vice President of Sales and Marketing and later became the CEO of ClubSoft when McConnell Golf purchased a majority stake in the company. In 2015, Clubessential acquired ClubSoft and Ray was named Executive Vice President of Sales. The combination of managing the membership and marketing of 10 clubs along with working in the software industry for 20 of the last 25 years allows Ray to bring a unique perspective to the challenges of the private club market.

Brian Carley

Brian Carley

SVP & CFO

As the newest member of the leadership team, Brian joined Clubessential in 2016 having been named Senior Vice President and Chief Financial Officer. In his role at Clubessential, Carley provides growth advisory, finance, accounting and process improvement solutions. Growing up in the Chicago area and receiving his Accountancy degree from the University of Illinois, he started his public accounting career with Arthur Andersen, eventually becoming the Cincinnati office managing partner, before holding leadership positions as a partner with Deloitte & Touche LLP in both its Cincinnati and Cleveland offices. Carley served as President and CEO of the Cincinnati USA Regional Chamber prior to joining Clubessential. Brian sees serving as Senior Vice President and CFO of Clubessential as a natural fit for his leadership experiences in both client service and membership organizations. He has been active with several Cincinnati civic and charitable organizations and is on the board of his country club.

Sales


Conner Erwin

Conner Erwin

Vice President

Rusty Hruby
Rusty Hruby

Vice President

JJ Welte

JJ Welte

Regional Sales Manager

Brad Smith
Brad Smith

Regional Sales Manager

Rob Brady
Rob Brady

Regional Sales Manager

Doug Pedegana
Doug Pedegana

Regional Sales Manager



Duane Hunt

Regional Sales Manager

Karen Kaplan
Karen Kaplan

Director of Account Management

Ashley Cronan
Ashley Cronan

Account Manager

Ben Bruning
Ben Bruning

Account Manager

Kristen Wenrick
Kristen Wenrick

Account Manager


Chris Suriano

Account Manager

Andy Strittmatter
Andy Strittmatter

Account Manager

Laura Tucei
Laura McGibney

Marketing Associate lead

Eli Stephens
Eli Stephens

marketing associate

Laura Uhrich
Laura Uhrich

Marketing Associate



Devin Blose

Marketing Associate



Blake Myers

Marketing Associate Intern PT 

Laura Ferber
Laura Ferber

Performance analyst

Lindsey Stella
Lindsey Stella

Performance Analyst

Kelly Coston
Kelly Coston

performance analyst


Development




Scott Koester

Vice President of Product Management

Matt Gattiker
Matt Gattiker

Senior Lead Developer Infrastructure; MIS Manager

John Oakley
John Oakley

Senior Lead Developer Interactivity

Jason House
Jason House

Senior Lead Developer Office Systems

Greg Oakley
Greg Oakley

Senior Developer



Alejandro Taylor

Developer

Jordan Denny
Jordan Denny

Developer

Ryan Hall
Ryan Hall

Developer

Jake Denny

Jake Denny

Developer

Alex Wells
Alex Wells

Developer

John Towers
John Towers

Developer



Brad Rubin

Front End Developer



Jacob Sommermeyer

Associate Front End Developer



Brian Santisi

associate developer



Tony Cowart

assoicate Developer

Todd Maggart
Todd Maggart

Associate Developer



James Stockton

Associate Developer

Timm Rodriquez
Timm Rodriquez

Junior Developer

Shannon Lottmann
Shannon Lottmann

Quality assurance

David Blair
David Blair

IT CUstomer Service Specialist


Agency


Adam Cash
Adam Cash

Manager of Digital Marketing Agency

Rich Gustke

Rich Gustke

CREATIVE Director

Will Holman
Will Holman

Senior Designer / Front End developer

Jason Nolfi

Jason Nolfi

Senior Front End Developer Team Leader

David Peery
David Peery

SenioR Front End Development

Adam Keller
Adam Keller

Front End Development

Joe Schmidt
Joe Schmidt

Front End Developer

Roger Hodge
Roger Hodge

Front End Developer

Chris Kraft

front end developer



Michael Ragan

Front End Developer



Lindsey Werner

Front End Developer Reservations

Kevin Wilson

Kevin Wilson

Senior Designer




Andrew Washuta

Designer

Melanie Monahan

Melanie Monahan

Designer

RachelHatfiled

Rachel Hatfield

Designer

Steve Orchosky

Steve Orchosky

Designer


Marketing


Nick Wright
Nick Wright

Marketing Manager

Maria Holler
Maria Holler

Marketing Manager

David Higgins
David Higgins

Manager of Business INtelligence 

Amy Bagley
Amy Bagley

Marketing 

Jason Blust
Jason Blust

Market Research



Chris Swormstedt

Market Research

Tom Cashman
Tom Cashman

Education and Retention Marketing Assistant


M3 Services


Rick Coffey
Rick Coffey

Digital Marketing Manager

Alyssa Montgomery
Alyssa Montgomery

Senior Interactive Marketing Consultant

Brian Harding
Brian Harding

Senior Digital Marketing & CRM Consultant


Hannah Clare

Digital Marketing Consultant

Aaron Hecker
Aaron Hecker

Digital marketing Consultant



Joanna Branch

Digital Marketing Consultant



Emily Williams

Digital Marketing Consultant


Project Management


Carrie Seddon
Carrie Seddon

Director of Production

Christopher Gantzer
Christopher Gantzer

Project Manager Team LEad

Kristen Jones-Wickersham
Kristen Jones-Wickersham

Senior Project Manager



Lisa Hallond

Senior Project Manager

Kelly Thompson
Kelly Thompson

project manager

Alexis Hendy
Alexis Hendy

Project Manager

Emily Latham
Emily Latham

Project Manager

Patrick Kraft
Patrick Kraft

Project Manager

Kathryn Baumgartner
Kathryn Socrates

Project Manager



Kevin Helmick

Project Manager



Mark Hudson

Project Manager

Lauren Hicks
Lauren Diers

associate Project Manager

Reagan Bates
Reagan Bates

Associate Project Manager

Lee Larimore
Lee Larimore

Account Consultant

Sharon Skaggs
Sharon Skaggs

Account consultant

Erin Hime
Erin Hime

Project coordinator

Fred Prescott
Fred Prescott

Project Manager COnfiguration Tech

Yasmine Kfoury
Yasmine Kfoury

UNIFICATION Manager

Jen Montano
Jen Montano

Unification specialist

Carlie Smith
Carlie Smith

Office Implementation Specialist



Jim Gamble

office Implementation specialist



Michael Christensen

office implementation specialist

Jim Regan
Jim Regan

Office Implementation Specialist

Kristian Hristov
Kristian Hristov

Office iMplementation Specialist

Robin Kurlas
Robin Kurlas

Office Implementation Specialist

Garrett Smyth
Garrett Smyth

Office Implementation Specialist



Barbara Pacella

office implementation specialist

Thomas Van Hook
Thomas Van Hook

Office Project Manager

Stephanie Carr
Stephanie Carr

Reservations Project Manager

Jake Trigg
Jake Trigg

Reservations PRoject Manager


Accounting & Administration


Mary Ivers

Mary Ivers

Founder/Recruiting

John Lampros
John Lampros

Founder/Consultant

Douglas Lee
Douglas Lee

Director of Finance

Tom Buckman

Tom Buckman

Controller

Jackie Xu
Jackie Xu

Accountant



Zach Koehler

Accountant

Brenda Nunnally
Brenda Nunnally

Accountant


Sarah Bunker

Accounting


Human Resources



Matt Austin

Senior Vice President of Human Resources



Megan Brault

Human Resources Specialist


Support




Sebastian Cordero

it Customer service specialist 



Ryan Donnelly

IT SUpport Technician

R.J. Hoendorf
R.J. Hoendorf

Manager Client Services

Cathy Sanderson
Cathy Sanderson

Office System Support Birch Team Lead

Gail Gould
Gail Gould

Office System Support birch team



Kristi Conrad

office system support birch team

Abby Kessel
Abby Kessel

Office Systems Support birch team

Beverly Beck
Beverly Beck

Office Systems Support birch team

Erik Stanberry
Erik Stanberry

Office Systems Support birch team



Callie Fisher

Office System Support birch team



Angela Dew

Office Systems Support birch team



Tanner Fink

office system Support birch team



Trudy Conley

office system Support birch team



Jen Watson

Office System Support Birch Team



Tyler Wood

Office System Support birch Team

Tommy Tilmes
Tommy Tilmes

Project Manager REservations

Kevin Steffe
Kevin Steffe

Client Reservations Specialist



Jamie Redman

Client Reservations Specialist



Tony Kahn

Client Reservations Specialist



Rob Shackelford

CLIENT Reservations Specialist



Rodiney Gustke

Client Reservations Specialist



Joshua Morrison

Client Website Specialist oak Team

Evan Pineo
Evan Pineo

CLIENT WEBSITE SPECIALIST OAK TEAM

Jonathan Blodgett
Jonathan Blodgett

Client Website Specialist Oak Team



Megan Kappes

client Website Specialist Oak Team



Kevin Dillon

Client Website Specialist oak team



Thomas Panzeca

client Website Specialist elm Team



Nathan Haungs

Client Website Specialist elm Team

Jay Nellis
Jay Nellis

Client Website Specialist elm team

Jeff Miller
Jeff Miller

Client Website Specialist Elm Team



Judd Hopkins

Client Website Specialist  Elm Team



Mikhail Ivanenkov

Client Website Specialist Elm Team



David Sugerman

Client Website Specialist Elm Team



Zev Ganulin

Client Website Specialist Maple Team



Ken Knipe

CLient Website Specialist Maple Team



Andrew Sebben

Client WEbsite Specialist Maple Team



Danielle Donley

Client Website Specialist Maple Team



Charles Hanson

Client Website specialist Maple Team



Mary Hyde

Client Website Specialist Maple Team



Thomas Boeing

Client Website Specialist Maple Team



Alex McMahan

Client Website Specialist Maple Team

Heidi Snyder
Heidi Snyder

Website Content Specialist

Jarrett Shredd

Website Content Specialist

Suzanne Powell
Suzanne Powell

Website Content Specialist



Brent Carroll

Website Content Specialist



Julia Hider

Website Content Specialist

Jordan Smith
Jordan Smith

Website Content Specialist


Richard Rogers

Website Content Specialist



Bethany Nye

quality Specialist

Cory Francis
Cory Francis

Quality Specialist

Clubessential has a long-standing history of giving back
to the communities where we work and live.



Dress for Success

www.dfscincy.org

Big Brothers Big Sisters

www.bigsforkids.org

Simpson Cup

www.simpsoncup.com

Boca West Foundation

www.bocawestfoundation.org

Working closely with cross-functional teams of designers, programmers, sales representatives and website implementation consultants, you will lead and manage multiple client projects through each stage of the process involved in designing, slicing, assembling, loading and launching dynamic interactive websites for our clients. As Project Manager, you will manage all aspects and phases of client engagements including kickoff meetings, requirements definition, site mapping, site development and configuration, design review, content publishing, quality testing, site launch.


Learn MoreClubessential is an equal opportunity employer

The Accountant will work with accounts receivables, invoicing and accounts payable, as well as the preparation of financial statements. The Accountant will assist in the daily operations of the department by helping to maintain the daily bank reconciliation, journal entries, account reconciliations, assist in the closing process, and other finance / accounting responsibilities as assigned.


Learn MoreClubessential is an equal opportunity employer

The Client Content Specialist manages client provided content, and applies it to the website, in a clean, consistent method to ensure the delivery of a polished website that matches the client's brand.


Learn MoreClubessential is an equal opportunity employer

This candidate must have excellent customer service and financial accounting skills / knowledge in order to service our customers. This candidate must be a self-starter, who is able to work in a fast paced dynamic environment. High level of customer service for on-demand support. Must be proactive and have the initiative to solve client problems and manage different personalities.

Learn More about Cincinnati Job OpeningClubessential is an equal opportunity employer

There are two locations for this job opening: Cincinnati, OH and Austin, TX.

This position is responsible for the successful implementation and management of several concurrent projects. Projects include the implementation of Accounting and Point of Sale Systems for club-based systems in a timely and high quality fashion. The Implementation Manager will manage the client relationship, ensuring that they and other team members understand and perform their responsibilities, maintain a high level of client satisfaction and continuously assess project risks.

Learn More about Cincinnati Job OpeningClubessential is an equal opportunity employer

Learn More About Austin Job OpeningClubessential is an equal opportunity employer

The Executive Administrative Assistant is responsible for providing administrative support to the CEO and the Clubessential Leadership Team.


Learn MoreClubessential is an equal opportunity employer

We are looking for a technically sophisticated, personable communicator to join our Client Services Website Support team in Cincinnati, OH. We will be counting on you to ensure Clubessential clients have a positive experience with our product.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

Clubessential is looking for a talented individual to assist in the development and maintenance of .NET applications, administration of tests across multiple browsers, platforms, and devices, including phones and tablets, and more.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

As a receptionist you will be the first point of contact for the company and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

Working closely with cross-functional teams of designers, programmers, sales representatives and website implementation consultants, you will lead and manage multiple client projects through each stage of the process involved in designing, slicing, assembling, loading and launching dynamic interactive websites for our clients.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

Clubessential, the leading SAAS provider for high-end private clubs and resorts worldwide, is looking for a Front-End Developer to join our team in Cincinnati.


Learn MoreClubessential is an equal opportunity employer

Location: Austin, TX

The marketing associate works closely with sales management / leaders. This is an entry-level sales / marketing role.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

We are looking for a technically sophisticated, personable communicator to join our elite M3 Services/CRM team in Cincinnati, OH. We will be counting on you to ensure CRM clients have a trusted resource they can rely on for support requests through their CRM contract. The chosen candidate will have a great opportunity to be a critical piece to one of the top products to be released in CE history.

This is an excellent opportunity for experienced candidates.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

Clubessential, the leading SaaS business in the private club industry is looking for a well-rounded, IT enthusiast to support and maintain in-house technology infrastructure and to manage client related technology projects and troubleshooting. The IT Support Technician works in the Information Technology department.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

Clubessential, the leading SaaS business in the private club industry is looking for a content specialist to manage client provided content, and apply to the website, in a clean, consistent method.


Learn MoreClubessential is an equal opportunity employer

Location: Cincinnati, OH

Clubessential/Cenetic provides a Unified Suite™ of software solutions to over 1,400 clients in the hospitality and private club industry. We’re looking for a designer that is able to blend technology knowledge with beautiful design to create exceptional digital experiences for our clients. Since our design team interacts with many aspects of the company, you can expect varying types of work from client branding and product design to responsive websites. Whatever your passion is, your portfolio must demonstrate an appreciation for detail while keeping focus on the big picture.

This is an excellent opportunity for experienced candidates.


Learn MoreClubessential is an equal opportunity employer

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