Reservations

It All Starts with Reservations

Whether it’s a tee time or dinner, access to the club and amenities is important to the experience for members. For club leaders, knowing who is using the club – or not using the club – is critical to making smart decisions today and strategic decisions for the future. And it all starts with reservations.

Mobile First – Your Connection to Members, Their Link to Amenities

Clubessential’s Reservation Solution enables members to browse, book, and manage tee times, courts, dining pool, fitness, massage, personal training, and other club activities and amenities from their mobile device, tablet, or desktop computer.

At the same time, Clubessential streamlines member billing. When members make a reservation, the record flows instantly into the Point of Sale. The result is a superior member experience: quick check-ins, processing, and posting of any associated fees to their monthly bill or card present solution, all with the push of a button.

To further member engagement and touches, you can communicate via direct messages with everyone on the reservation sheet, or post promotion banners for upcoming club events alongside the booking screen and in confirmation emails.

Supported Reservation Types

  • Tee Times
  • Dining Reservations
  • Spa and Professional Services (Lessons, Personal Training)

  • Pools

  • Cabanas
  • Meeting Rooms

  • Court Reservations (Tennis, Pickleball, Squash, Bocce)

  • And More!

“The Exmoor Branded Mobile App has been a savior for all of us. Our members can make reservations, order food, and contact key staff with a click of their phone!”

DALE BLOOM, Exmoor Country Club

Clubessential Reservation Advantages

Seamless billing anywhere on property via Mobile POS

Completely redesigned mobile App with state of the art UX/UI

Robust rules engine for controlling bookings based on your Club’s restrictions

Integration with CRM and MAP products provides a live pulse on your members

One member database to manage for accounting, website, reservations, CRM, etc.

Readily available reporting for contact tracing, daily usage, resource utilization, etc

Reservations Features At-a-Glance

  • Custom built and configured for member and guest restrictions
  • Member and guest reporting
  • Display member photos and preference data on reservations sheets
  • Buddy Lists- add members to lists, and then easily add buddies to tee times and reservations
  • Quickly add booked reservations to your phone calendar
  • Customizable Confirmation Emails
  • Text Message Capabilities
  • Integrations with Clubessential CRM and MAP
  • Promote and feature upcoming club events