Your Enhanced Experience is Waiting: The Next Generation Mobile App is Here

This page includes the tools you need to prepare your club and membership for the Next Generation Mobile App experience.

Sample Launch Letter for your Membership
Keep your members In The Know by sending a launch email prior to your scheduled upgrade date. A Sample Launch Letter has been created to get your members excited about what’s coming. Within the new email editor you’ll find a template titled Next Gen App – Launch Email under the “Themes” tab of the Template Manager. Simply select the template and it will load automatically to the content section of your email. All you have to do is update the date to when your new app is launching, place a signature if desired and you’re all set!

Not using the new email editor? Use this Sample Launch Letter to get the communication out. *If you choose to use this letter, be sure to include the Member Welcome Kit and Member Welcome Video referenced in this communication.

Ideas on Marketing This Upgraded App to Your Membership
Ensure ALL your members are notified and ready for this upgraded experience. Click here to view suggested marketing event ideas to help prepare your membership. To ensure your members’ experience is fantastic be sure to categorize a featured event to show on your Homepage. This will be the first thing your members’ see upon login!

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Member Welcome Kit
Download this welcome kit that has everything your members need to know about their enhanced experience. This can be included in your launch letter sent out to your members, or even printed and supplied during a launch event.

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Member Welcome Video Walkthrough
Grab your members attention in your email communication by including this walkthrough video that showcases the improved experience they will soon be a part of.

How to Login to Your Apple Account
Clubessential will release your upgraded app to the app store on your indicated upgrade date. You will then get an email confirmation from Apple once the app is approved and ready for your members to upgrade on their device.

In preparation for this, be sure to validate the email address on your Development Account so you don’t miss out on your confirmation notification. Click here to login to your Developer Account.

**Please note, Google Play does not send an email confirmation upon app approval however this is typically completed prior to Apple approval.

Steps to Accept Apple License Agreement
The Apple License Agreement must be accepted for Clubessential to push updates to your mobile app. Click here for steps on completing this process prior to your scheduled upgrade date.

If you have any questions, please reach out to [email protected]