On Site
Server (Up to 15 connected terminals, call for 15+ consult)
Operating Systems: Windows Server 2012 R2 and above. (SBS versions are not supported and cannot be on the same
server as Clubessential)
Database: Microsoft SQL Server 2012 or above (Express/Standard) – Clubessential will install Express during the installation process.
Processor: 2.5 GHz Intel Xeon Quad Core Processor or above Disc Space: 160 GB, 10k RPM or above (SSD recommended), RAID 1 or 5 minimum, RAID 10 recommended. We require less than 20GB for install.
RAM: 6.0 GB Minimum if database-only server only running Clubessential applications and SQL Express Backup: Customer Provided Backup Strategy. External backups recommended. Clubessential does not backup your
database. This is a local IT responsibility.
Other: UPS recommended, Microsoft .NET Framework 4.8 or above
Network
Switch (only) 10/100 minimum
Cabling CAT5/6, certified and tested
Wireless 54G Standard +, AC Recommended
Internet Access Required with Static IP
Clubessential does not support ‘fat client’ over VPN – remote
sites must use terminal services to connect
Office Workstation
Operating Systems (x32 or x64):
-Windows 10 or above
Processor: Intel i3 or above (Intel i5/2.4GHz or above
recommended)
RAM: 4GB Minimum, 8GB or Higher Recommended
Monitor: 1280x1024 resolution or above
Microsoft .NET Framework 4.8 or above
POS Workstation
Operating Systems (x32 or x64):
-Windows 10 or above
Processor: Intel i3 or above (i3/2.4GHz or above rec.)
RAM: 4GB or Higher Recommended
Monitor: 1024 x 768 or above, 1280x1024 preferred, Touch Screen Recommended
Microsoft .NET Framework 4.8 or above
POS Workstation Thin Client (Terminal Services Environment)
Any terminal supporting RDP 6.1 Compatible Client
Monitor: 1024 x 768 resolution or higher – 1280x1024 preferred, Touch Screen Recommended
Local receipt printers must use Ethernet connectivity In RDP setup, Font Smoothing must be enabled
Internet Access and Bandwidth Requirements
Static IP address (for support and updates)
5MB download/1 Upload minimum for support only
POS Equipment – Traditional Client/Server Application
Required Thermal Receipt Printers: Epson TM-T88III, TMT88IV, TM-T88V, or TM-T88VI (Ethernet interface recommended, but not required)
**Paper: Thermal Paper Roll, 3 1/8" width 3.27” maximum diameter
Required Impact Remote Printers (kitchen/bar prep): Epson TM-U220B, Ethernet interface required
**Paper: 3” Paper Roll, 1-3 ply carbonless
Required Cash Drawer Type (if using): APG 100 Compatible with connectivity cables to Epson receipt printers – speak to your hardware dealer for guidance
Recommended Barcode Scanner: Datalogic QuickScan QD2131 USB, or other keyboard wedge emulating scanner
Recommended Inventory Scanners: Motorola CS3070 (Bluetooth model with no screen), or AML LDX10 (touchscreen and allows entering of quantity). The AML model will likely require setup and use training by your local IT professional. Additional scanners may be compatible as long as they produce a CSV file with SKU number.
Required Merchandise Label Printer (if using):
Clubessential only supports Brother label printers.
Brother QL-720nw, QL-820NWB, or QL-1110NWB
**Required Paper: Either Brother DK1209 or DK1201
iPad/Tablet Requirements
Using tablets requires:
*Credit card swiping is only available through CE Payments
CLASSIC POINT OF SALE
*Terminal services licensing on your server – obtained & installed by your local IT firm
*RDP client installed on tablets (Jump/Microsoft RDP are a couple of many options our clients use-Clubessential does not have an official RDP app partner)
*Credit Card swiping is only available through a Bluetooth swipe exclusivey through our partners ETS or Shift4. **You must use the Jump or Remotix app with the Bluetooth swipe**
*Wireless network N/AC (Private internal wireless network recommended using commercial-grade equipment)
Integrated Electronic Payments
If you are using CE payments, click here to purchase CC readers https://partner.posportal.com/clubessential/clubessential/
If you are going with a different payment processor for Credit Cards at Point of Sale, CC terminals, please work with your processor to purchase CC readers.
Other Requirements
Remote access to your server will be through Bomgar/BeyondTrust remote access tool. This is required for remote access for installation as well as ongoing support.
Backup strategy that includes SQL Server backups (Not all backup software supports this) – Clubessential does NOT
backup your data.
Uninterruptible power supplies recommended for line voltage filtering
Local Technician's Responsibilities
• Ensure computers and printers meet specifications, are in place, and are connected to the network
• Assist with BeyondTrust installation
• Maintain that users have full read/write access to the Clubsoft/Clubessential share (Everyone – Full Control)
• Install Clubessential applications on client machines prior to go-live
• Configure and train users on any additional hardware being used
• Pre-schedule a time to work with CE's IT team for migration of our software when planning to install a new server or if assistance is needed in trading out a firewall.
• Ensure proper backup processes exist for disaster recovery (recommended nightly outside of operating hours, local and cloud copies encouraged), Clubessential does NOT keep a copy of the club’s data.
*To completely backup Clubessential, backup the 'mercury' SQL database (within the CLUBESSENTIAL SQL Instance) and the shared 'Clubessential' folder