The modern club experience doesn’t start or end at the gate. It means meeting members where they are and delivering value that enables them to pursue and enjoy the club lifestyle anywhere, with the frictionless user-experiences they’ve come to expect. In these circumstances, it could involve offering many things that clubs would never have considered.
How do you personlize technology? That is the most important thing that we do!
Greg Gilg, General Manager, Field Club of Omaha
Technology can facilitate many things clubs want and need to do in these times when members aren't at the club, such as:
Meals and Events
Offer online meal and grocery ordering
Use Mobile Ordering to streamline processes. LEARN MORE
Supply pick-up and/or delivery of meals and groceries
Send real-time SMS messages to minimize lines and potential contact. LEARN MORE
Create event packages
Add everything your member needs for a memorable event – from Mother’s Day Brunch to wine tastings – in a complete package for members. LEARN MORE
Engage members and prospective members with club activities at home
Set up virtual events – wine tastings or food and wine pairings purchased from the club for example – and share with your audience. LEARN MORE
Member Experience & Reporting
Notify members of a phased reopening
Communicate with members through their preferred channel and provide updates through the website. LEARN MORE
Allow members to view and pay their bills online
Offer digital payments for a frictionless and on-time experience. LEARN MORE
Nurture prospective members that can’t visit the club
Utilize CRM to manage your prospect pipeline and then create stunning personalized emails and interactive experiences. LEARN MORE
Sort engaged members from at risk members due to limited club access
Leverage Membership Analytics Predictor (MAP) and advanced reporting to create an accurate picture of activity. LEARN MORE
Give us a call at 1.800.448.1475 or schedule a custom consultation!