February 2023 Newsletter — 6 More Weeks of Winter?

Kelsie Stone

February 14, 2023

The famous Punxsutawney Phil, America’s favorite groundhog, saw his shadow on February 2nd – predicting six more weeks of winter for the country.

Don’t worry – Phil only has an accuracy rating of 39% when it comes to meteorological predictions. We’ve got our fingers crossed that spring comes early this year for all our favorite clubs.

If you missed seeing us at the PGA Show, we have good news – we’ll be at the annual CMAA Show from February 26-27th. Visit us at booth #801 and tell us if you think Punxsutawney Phil was right about spring!

You’re leading the private club space. We’re intentional about focusing on your success and the unique challenges you face.

Clubessential is dedicated to positioning your club with our best-in-the-industry tools – engineered to accelerate your member experiences, optimize your club operations, and invest in the future of private clubs.

We’d love the privilege of sharing with you how we’re solving emerging private club challenges at the national CMAA Show in Orlando, Florida this February.

TALK WITH A LIVE TRAINER ON THE SOFTWARE YOU USE EVERYDAY

At Clubessential, we want to ensure you always have the most up-to-date information to grow your club. If you haven’t attended one of our live virtual courses yet, check out our free education and training series. We have August packed full of courses that we’re sure will meet your needs. Get on the line to have all your questions answered so you can walk away an expert at your job.

BONUS FOR ATTENDING THESE COURSES: Not only will you be on your way to mastering Clubessential products and becoming a rock star in your position, but also our training courses are now eligible for CMAA Education Credits! All attendees will receive a follow-up email within 48 hours of the training course that can be used as “Proof of Attendance” and submitted to CMAA for 1 hour of education credit.

Take a look at the available live virtual courses for February:

For the Controller:

— Accounts Payable Overview

— Financial Report Writer

— General Ledger Overview

— Month End For New Users

— The Power of Data Genie

— CE Payments with Paycloud- CHECK ME OUT, I’M BACK!

For the General Manager or Membership/Communications Director:

— Calendar Utilization – Creating & Managing Your Events

— Integrating Your Calendar Events With Back Office

— Membership Maintenance

— Membership Analytics Predictor

— Prospect to Member: Making the Most of Your CRM

— Creating Group Mail With Ease

— Uncover the Potential of the Email Editor

— Roster Unification

— Becoming an Advanced Website Administrator

— Managing Your Member Groups

— Managing Employees – CHECK ME OUT, I’M NEW!

For the F&B or Retail Manager

— Banquets – Creating Events & Functions, and Adding Event Services

— Banquets – Service Menu Setup & Service Menu Components

— Banquets – Correspondence & Reporting

— Dining Dashboard Management

— Retail Management

— Understanding Retail Mobile POS

— Retail Management – Inventory

— F&B Management

— Understanding F&B Mobile POS

— Kick Start Your Mobile Ordering

— Managing Employees – CHECK ME OUT, I’M NEW!

For the Golf Pro

— Tee Time Dashboard Management

— Managing Employees – CHECK ME OUT, I’M NEW!

For questions about these training courses, reach out to [email protected]. 

In case you missed it – we’re excited to offer another chance to attend the newest session in the Clubessential Live Training portfolio.

Sign up for Managing Employees on February 28th at 2pm ET!

This live breakdown of the Employees Module will cover everything needed to ensure your staff is fully equipped to perform their assigned tasks. We’ll go over the tools that area and department managers have at their disposal to keep track of schedules as well as the Time Clock employees will use to track their time.

From employee discounts to syncing employees to the website, we’ve got you covered. If you’re new to Clubessential or simply need a refresher on Managing Employees, join us this month for a complete breakdown of the Employees Module.

Reservations Improvements

— Tee Times- Send a push notification to everyone on the tee sheet on a particular date!

— Court Reservations- Added the ability to edit the court number when editing a block for a single court

Website Improvements

— New Site Search- Data within accordions is now being returned in Page Search Results

CRM Improvements

— Recipients/Contacts with the same email address will no longer receive multiple emails -only one email per address will go out

— “Selected Contacts” now load more efficiently when creating a new campaign

Office Improvements 

— Clubs utilizing item combos with duplicate items included in the combo now have the ability to adjust the price of the duplicate items within the combo.

— Clubs now have the ability when creating vouchers to mark them as “infinite quantity” which will allow the vouchers to be used indefinitely until the expiration date has been reached. These vouchers will not appear on voucher related reports, and will be excluded from the voucher expiration wizard except to allow for the expiration date to be changed

— Clubs now have the ability to access mobile pos timekeeping data within the manage timekeeping node of CMA

— Clubs also now have access to mobile pos timekeeping data within the timekeeping export

Mobile POS Improvements:

— Clubs looking to utilize item category filtering on credit book types in MPOS will now be able to sync the credit book to POS and have that setting be respected.

— Clubs configured with the new spa systems now have the ability to have their members check-in for their reservations via the new “Find my appointment” button on check-in configured devices

— Mobile POS will now display the number of new incoming orders on the Mobile Orders tab as long as the device is signed in and awake

— Tee times: Shotguns now display with all start tees and start letters (if applicable) in Mobile POS for booked and open times

Like what you see? Click here to get help implementing these new features!

We want to ensure you continue to receive important information regarding available training, services, and solution updates. Please use this form to update your contact information or the contact information for others at your club.

Whether you are ready to expand your Clubessential solution and need budgeting information or have questions about redesigning your website, adding cloud-based Mobile POS, the Next-Gen Mobile App, or any other upgrade, be sure to connect with your CSM today!

If you are, fantastic! That’s our goal! We’d greatly appreciate it if you’d leave an online review through Capterra. Capterra offers a neutral platform for verified software users to share their experiences working with different programs. It helps us to see how Clubessential measures up to your expectations and it only takes a few minutes — you can get started here.

What are some unique ways your club has been accelerating from essential to extraordinary? We would love to hear from you!

Email [email protected] with your ideas and stay tuned for details!

Join the Clubessential Community to share your voice and submit your ideas for product enhancements.

We’ve made it easier than ever for you to engage with us. Our newly improved Community portal has a re-designed user interface complete with chat support –because your voice is the most important one in the mix.

Through the Community, you can easily create, view, and manage support cases; find answers and tips in the Clubessential Knowledge Base, and share and vote on new ideas for solutions and support. The Clubessential blog and latest Release notes are also readily available.

How can we better serve you each month within the e-newsletter? Tell us what you want (and need!) to see. We’ll do our best to make it happen.

Email [email protected] with your ideas and stay tuned for details!