December 2022 Newsletter — Blink and You’ll Miss It!

Kelsie Stone

December 13, 2022

Welcome to December – cooler weather, darker days, and brighter holiday cheer! The year may be winding down, but the pace at Clubessential sure hasn’t slowed.

You can check out our latest content project below – What to Expect When Searching for Club Management Software is an eBook guide designed to help clubs evaluate potential gaps in their software solutions and consider using Clubessential.

Don’t miss out on the Clubessential Year-End Readiness Webinars, designed to give you all the support you need to wrap up the fiscal year at your club. Register below!

The search for club management software is never an easy task. If you have new software needs and are dreading the process, this eBook was written for you! Our step-by-step guide, complete with handy checklists, will help you spend less time stressing and more time assessing potential solutions.

Poor member retention rates can be deadly for a club — that’s why it’s vital to continually re-evaluate and update your retention strategies. Two experts highlighted the ins and outs of member retention at Clubessential’s June 2022 webinar.

Enjoy this Featured Flashback about member retention for critical self-evaluation questions and keys to success!

TALK WITH A LIVE TRAINER ON THE SOFTWARE YOU USE EVERYDAY

 

At Clubessential, we want to ensure you always have the most up-to-date information to grow your club. If you haven’t attended one of our live virtual courses yet, check out our free education and training series. We have December packed full of courses that we’re sure will meet your needs. Get on the line to have all your questions answered so you can walk away an expert at your job.

 

BONUS FOR ATTENDING THESE COURSES: Not only will you be on your way to mastering Clubessential products and becoming a rock star in your position, but also our training courses are now eligible for CMAA Education Credits! All attendees will receive a follow-up email within 48 hours of the training course that can be used as “Proof of Attendance” and submitted to CMAA for 1 hour of education credit.

 

Take a look at the available live virtual courses for December:

 

For the Controller or F&B Manager:

– Accounts Payable Overview

– Dining Dashboard Management

– Financial Report Writer

– General Ledger Overview

– Month End For New Users

– The Power of Data Genie

 

For the General Manager or Membership Director:

– Calendar Utilization – Creating & Managing Your Events

– Integrating Your Calendar Events With Back Office

– Dining Dashboard Management

– Membership Maintenance

– Prospect to Member: Making the Most of Your CRM

– Creating Group Mail With Ease

– Uncover the Potential of the Email Editor

– Roster Unification

– Becoming an Advanced Website Administrator

– Managing Your Member Groups

 

For the Catering Manager:

– Banquets – Creating Events & Functions, and Adding Event Services

– Banquets – Service Menu Setup & Service Menu Components

– Banquets – Correspondence & Reporting

 

Year End Readiness Series – Join us for live training sessions covering everything you need to know for your Year End. Sessions coming November, December and January.

For questions about these training courses, reach out to [email protected]. 

Do you need a refresher on budgets, 1099s, or other aspects of Clubessential as the year draws to a close? We’ve got you covered with the Year End Readiness series, which goes over everything your club needs to know about our software to wrap up the fiscal year.

Next Gen Mobile App Improvements

— Community Feed Now Available! Community Feed can now be enabled on your club’s mobile app. Community Feed is a message board where staff and members can post to foster interaction and community within the app

– Staff- post images or links to upcoming events, happenings around the club

– Members- post messages, look for playing partners for club activities, inquire about club recommendations, comment on other members’ posts

– Requires accepting “Community Guidelines” before allowing posting for each user

– Posts can be managed, reported, and deleted if needed. Receive a push notification when someone comments on your post

– Reach out to [email protected] to learn more or to enable Community Feed in your club’s app today!

Reservations Improvements

— Spa Management/Professional Services Reservations and Management:

– Support for Add-Ons: Add ons for services can be created and added to appointments that can change the duration or price

– Ability to edit the frequency or the day of the week for recurring appointments

– Drag and drop reservations to a different time or provider

– Ability to add a recurring block for a Provider

— Court Reservations

– Fixed headers in Manage Blocked Times so that you can still see your options as you scroll down the page to view your existing court blocks

Office Improvements 

– Clubs utilizing item combos with duplicate items included in the combo now have the ability to adjust the price of the duplicate items within the combo.

– Clubs now have the ability when creating vouchers to mark them as “infinite quantity” which will allow the vouchers to be used indefinitely until the expiration date has been reached. These vouchers will not appear on voucher related reports, and will be excluded from the voucher expiration wizard except to allow for the expiration date to be changed

– Clubs now have the ability to access mobile pos timekeeping data within the manage timekeeping node of CMA

– Clubs also now have access to mobile pos timekeeping data within the timekeeping export

Mobile POS Improvements:

– Clubs looking to utilize item category filtering on credit book types in MPOS will now be able to sync the credit book to POS and have that setting be respected.

– Clubs configured with the new spa systems now have the ability to have their members check-in for their reservations via the new “Find my appointment” button on check-in configured devices

– Mobile POS will now display the number of new incoming orders on the Mobile Orders tab as long as the device is signed in and awake

– Tee times: Shotguns now display with all start tees and start letters (if applicable) in Mobile POS for booked and open times

Like what you see? Click here to get help implementing these new features!

We want to ensure you continue to receive important information regarding available training, services, and solution updates. Please use this form to update your contact information or the contact information for others at your club.

Whether you are ready to expand your Clubessential solution and need budgeting information or have questions about redesigning your website, adding cloud-based Mobile POS, the Next-Gen Mobile App, or any other upgrade, be sure to connect with your CSM today!

If you are, fantastic! That’s our goal! We’d greatly appreciate it if you’d leave an online review through Capterra. Capterra offers a neutral platform for verified software users to share their experiences working with different programs. It helps us to see how Clubessential measures up to your expectations and it only takes a few minutes — you can get started here.

What are some unique ways your club has been accelerating from essential to extraordinary? We would love to hear from you!

Email [email protected] with your ideas and stay tuned for details!

Join the Clubessential Community to share your voice and submit your ideas for product enhancements.

We’ve made it easier than ever for you to engage with us. Our newly improved Community portal has a re-designed user interface complete with chat support –because your voice is the most important one in the mix.

Through the Community, you can easily create, view, and manage support cases; find answers and tips in the Clubessential Knowledge Base, and share and vote on new ideas for solutions and support. The Clubessential blog and latest Release notes are also readily available.

How can we better serve you each month within the e-newsletter? Tell us what you want (and need!) to see. We’ll do our best to make it happen.

Email [email protected] with your ideas and stay tuned for details!