November 2022 Newsletter — Have No Fear for End of Year


November 10, 2022

October came and went in a blur of costumes, candy and cooler weather (for most of us!)

If you’re stressed about how quickly 2023 is approaching, Clubessential has your end of year covered with the Year-End Readiness webinar series. These sessions were designed to make completing your fiscal year a breeze and will be offered multiple times to make sure you’re equipped to utilize your software to the fullest.

If you missed last month’s exciting Kitchen Display System announcement, look no further – you can access the full recording below or watch a quick summary if you’re curious about the Clubessential KDS but short on time.

During October’s webinar, Clubessential Product Manager RJ Hoendorf showed clubs how to improve dining experiences through enhanced staff efficiency and data-driven insights made possible by our new Kitchen Display System (KDS) solution.

Introducing the Clubessential Kitchen Display System

— Meet the new Kitchen Display System (KDS) from Clubessential

— Explore valuable data points that will dramatically improve your kitchen efficiency

— Identify powerful new ways to drive exceptional experiences utilizing member dining data

— Reveal the power of next-generation mobile technology for your dining operation

Clubessential attended the following events in November:

— Texas Lone Star Chapter of CMAA Fall State Meeting (Nov 12 – 14), Odessa, TX

— Philadelphia & Vicinity Chapter of CMAA (Nov 14), Lafayette Hill, PA

— Pittsburgh Chapter CMAA (Nov 14), Pittsburgh, PA

Did you miss meeting us face to face? Contact us below to hear more about the Essential Suite, Mobile POS, or any of our products!

November — Customer Education and Training Available – TALK WITH A LIVE TRAINER ON THE SOFTWARE YOU USE EVERYDAY

At Clubessential, we want to ensure you always have the most up-to-date information to grow your club. If you haven’t attended one of our live virtual courses yet, check out our free education and training series. We have August packed full of courses that we’re sure will meet your needs. Get on the line to have all your questions answered so you can walk away an expert at your job.

BONUS FOR ATTENDING THESE COURSES: Not only will you be on your way to mastering Clubessential products and becoming a rock star in your position, but also our training courses are now eligible for CMAA Education Credits! All attendees will receive a follow-up email within 48 hours of the training course that can be used as “Proof of Attendance” and submitted to CMAA for 1 hour of education credit.

Take a look at the available live virtual courses for October:

For the Controller or F&B Manager:

— Accounts Payable Overview

— Dining Dashboard Management

— Financial Report Writer

— F&B Management

— General Ledger Overview (Check me out, I’m new!)

— Integrating Your Calendar Events With Back Office

— Kick Start Your Mobile Ordering Platform

— Membership Analytics Predictor

— Month End For New Users

— The Power of Data Genie

— Understanding F&B Mobile POS

For the Golf & Tennis Professional:

— Retail Management

— Understanding Retail Mobile POS

— Inventory – Retail Rundown

For the General Manager or Membership Director:

— Calendar Utilization – Creating & Managing Your Events

— Creating Group Mail With Ease

— Dining Dashboard Management

— Integrating Your Calendar Events With Back Office

— Kick Start Your Mobile Ordering Platform

— Membership Analytics Predictor

— Membership Maintenance

— Prospect to Member: Making the Most of Your CRM

— Uncover the Potential of the Email Editor

For the Catering Manager:

— Banquets – Creating Events & Functions, and Adding Event Services

— Banquets – Service Menu Setup & Service Menu Components

— Banquets – Correspondence & Reporting

Coming Soon: Year End Readiness Series – Join us for live training sessions covering everything you need to know for your Year End. Sessions coming November, December and January.

For questions about these training courses, reach out to [email protected].

Do you need a refresher on budgets, 1099s, or other aspects of Clubessential as the year draws to a close? We’ve got you covered with the Year End Readiness series, which goes over everything your club needs to know about our software to wrap up the fiscal year.

Next Gen Mobile App Improvements

— Community Feed Now Available! Community Feed can now be enabled on your club’s mobile app. Community Feed is a message board where staff can post and members can post to foster interaction and community within the app

– Staff- post images or links to upcoming events, happenings around the club

– Members- post images, look for playing partners for club activities, inquire about club recommendations

– Requires accepting “Community Guidelines” before allowing posting for each user

– Posts can be managed, reported, and deleted if needed

– Reach out to [email protected] to learn more or to enable Community Feed in your club’s app today!

— New App Home screen customization option: Custom verbiage now available for the articles on the app home screen. Instead of “News”, clubs can customize the name of this section

Reservations Improvements

— Axis

– Form support for multiple instances of paycloud

— Spa Management/Professional Services Reservations and Management:

– New level of Access for Specialists/Providers/Professionals:

– Lower level of admin access for specialists or professionals to manage their own schedules, book, edit, or cancel member reservations only on their schedule

– No admin access to any configuration settings, and will not see other providers’ schedules or appointments/lessons

– Support for Add-Ons: Add ons for services can be created and added to appointments in the event it will change the duration or the price of a service

Office Improvements 

— Clubs utilizing item combos with duplicate items included in the combo now have the ability to adjust the price of the duplicate items within the combo.

— Clubs now have the ability when creating vouchers to mark them as “infinite quantity” which will allow the vouchers to be used indefinitely until the expiration date has been reached. These vouchers will not appear on voucher related reports, and will be excluded from the voucher expiration wizard except to allow for the expiration date to be changed

— Clubs now have the ability to access mobile pos timekeeping data within the manage timekeeping node of CMA

— Clubs also now have access to mobile pos timekeeping data within the timekeeping export

Mobile POS Improvements:

— Clubs looking to utilize item category filtering on credit book types in MPOS will now be able to sync the credit book to POS and have that setting be respected.

— Clubs configured with the new spa systems now have the ability to have their members check-in for their reservations via the new “Find my appointment” button on check-in configured devices

— Mobile POS will now display the number of new incoming orders on the Mobile Orders tab as long as the device is signed in and awake

— Tee times: Shotguns now display with all start tees and start letters (if applicable) in Mobile POS for booked and open times

Like what you see? Click here to get help implementing these new features!

We want to ensure you continue to receive important information regarding available training, services, and solution updates. Please use this form to update your contact information or the contact information for others at your club.

Whether you are ready to expand your Clubessential solution and need budgeting information or have questions about redesigning your website, adding cloud-based Mobile POS, the Next-Gen Mobile App, or any other upgrade, be sure to connect with your CSM today!

If you are, fantastic! That’s our goal! We’d greatly appreciate it if you’d leave an online review through Capterra. Capterra offers a neutral platform for verified software users to share their experiences working with different programs. It helps us to see how Clubessential measures up to your expectations and it only takes a few minutes — you can get started here.

What are some unique ways your club has been accelerating from essential to extraordinary? We would love to hear from you!

Email [email protected] with your ideas and stay tuned for details!

Join the Clubessential Community to share your voice and submit your ideas for product enhancements.

We’ve made it easier than ever for you to engage with us. Our newly improved Community portal has a re-designed user interface complete with chat support –because your voice is the most important one in the mix.

Through the Community, you can easily create, view, and manage support cases; find answers and tips in the Clubessential Knowledge Base, and share and vote on new ideas for solutions and support. The Clubessential blog and latest Release notes are also readily available.

How can we better serve you each month within the e-newsletter? Tell us what you want (and need!) to see. We’ll do our best to make it happen.

Email [email protected] with your ideas and stay tuned for details!