Clubessential 2022 Summit Library

Back by popular demand, the Clubessential Digital Summit delivered a host of industry thought-leaders straight to top clubs and interested parties throughout the industry. Check out all of the sessions from thought leaders spanning across industries.

Top Private Club Technology Trends to Maximize the Member Experience

Lynn Mangan, President, Clubessential

Understand the top tech trends to maximize the member experience on and off club grounds. All the while utilizing tech to maximize your most precious assets: your staff and facilities. We’ll discuss the tech trends that allow you to have a clear view into the current and future success areas for your club.

Developing and Retaining Club Members for Life

R.J. Hoendorf, Clubessential

Discover new opportunities to deliver value to retain your members, including:

  • Providing expected conveniences and self-service options, like digital payments, mobile ordering, and kiosk check-in, powered by a mobile app.
  • Leveraging predictive analytics to provide quick insight into member engagement based on predetermined scoring criteria and identifying members at risk.
  • Enhancing decision-making insight through integrated systems spread throughout the club to streamline the member experience and to justify future investments with reporting.

Advancing Your Club’s Mobile-First Strategy

Stephanie Leli, Clubessential

Discover how you can:

  • Define and map a driveway-to-driveway digital member experience
  • Leveraging tools like mobile apps, reservations, mobile POS, and KDS to understand and engage your members
  • Provide expected conveniences and self-service options, like digital payments, mobile ordering, and kiosk check-in.
  • The role of geofencing and other location-based marketing solutions in enhancing the member experience

The Private Club Landscape is Shifting – Where Do You Stand?

Marilyn Cox, CMO, Clubessential

The first of its kind in the private club industry, Clubessential created the Private Club Maturity Model to help clubs elevate their operations and member experiences. In this session we’ll review:

  • Advancements in how member and staff experiences are defined.
  • Additional ideas and opportunities to address current member and staff conditions.
  • New workbooks to map and guide your club through strategic growth.

Decision Intelligence with Clubessential – How to Find the Data, Make It Your Own, and Put into Practice

Cody Harrison & Joseph McCarron, Clubessential

Reporting is always a key activity for Accounting and Finance professionals but how can a CFO/Controller keep focused on the big picture while making sure Department Managers have the information they need to make decisions that impact this week and next month.

Essential or Extraordinary? A Data-Driven Look at Efficiency VS Experience Debate

Mike Morin, Club Benchmarking

Learn how Club Benchmarking Research Specialist Mike Morin uses analysis of annual data from more than 1,000 clubs to address the financial realities of the “efficiency vs experience” debate, and member survey data from more than 56,000 private club members to quantify the importance of the member experience including eye-opening generational variations in Net Promoter Scores (NPS).

Building Good Cybersecurity at your Club

Ashley Geraghty and Ray McDonald, Blindhash

Private Clubs tend to be high-profile and soft targets for hackers due to the affluence of most club members. With your club’s momentous shift to more of a digital reliance, it is important to invest in the safety of your members’ information online. In this webinar, we will explain the tactics that hackers use to compromise member information and how Clubessential and Blindhash work together to help your club meet “duty of care” for member data and offer simple but impactful steps that can be taken to ensure your club’s commitment to cybersecurity.

Helping Clubs to Care Locally & Unite Nationally

Danielle Kindelmann, Clubs Help

ClubsHelp empowers golf clubs to raise funds to impact their local communities. Watch this short informational session to learn:

  • The mission and goals of ClubsHelp
  • How ClubsHelp assists communities in need of help
  • How you can join the ClubsHelp network

Your B2B Payment Problems, Solved!

Rian Barnett, Corporate Spending Innovations

Learn how golf and country clubs automate their Accounts Payable and pay suppliers using their preferred payment type.

  • Benefits of an automated payments solution
  • Risks associated with traditional payment methods
  • What is a virtual card
  • How to transition to digital payments in weeks
  • The potential to earn additional revenue for your company

Oh Shift! Staff Scheduling Just Got Easier. SchedulePop Shows You How

Ben Wingrove, SchedulePop

SchedulePop simplifies staff scheduling for you and your staff so everyone can focus on delivering those exceptional member experiences. Easy to use and loaded with time-saving features, including our seamless integration and auto-sync with Clubessential, SchedulePop makes staff scheduling a breeze.