In the Fall of 2012, our team began to study the current Wynlakes Golf & Country Club website to determine if the site still accurately reflected the club. It had been several years since the site was implemented and thankfully, our club has evolved, updated, and grown since that original site came to life. We were eager for a change!

While striving to increase our online presence, we also wanted to provide our members and the public with a better, more updated depiction of the club and the amenities offered. We knew we wanted the site to be interactive, user friendly, and reflective of the elegance and sophistication that Wynlakes offers. The design team at Clubessential took our wishes, combined them with their modern ideas, and gave us an incredible website!

In the very first stage of the redesign, we were provided with a detailed timeline of the entire process. The timeline was followed perfectly and allowed the Wynlakes team to be better prepared for each step of the process. They advised us along the way and provided us with the training to feel confident moving forward. They have the experience and knowledge to make any website idea a reality!

Thank you, Clubessential, for a job well done!

Mandy Monson
Wynlakes Golf & Country Club
Montgomery, AL

After we researched some ten to fifteen different web providers we arrived at Clubessential. Clubessential was our top choice because they were the one company that could handle all of our amenities and their individual needs while still wrapping them into the big picture that is our club. They deliver the highest quality product for both our public and private venues, and continue to provide us with exceptional service and support.

Travis Alley
Tahoe Mountain Club
Truckee, CA

The new site, designed by CE, has already delivered what we had been promised. An engaging and functional destination for both our current membership and prospective members as well. The increased membership inquiries validates our faith in CE and all of the hard work by our Club team. Thank you Clubessential!

Sara Seidler James
Wildcat Run Golf and Country Club
h Sara Seidler James

In these budget-tight times, approval of a website redesign, and the addition of a mobile services platform, was a well thought out and wise investment for our Board.

Our website was over five years old and needed a more contemporary look that better reflected the vibe of The Princess Anne.

Two of us were dedicated to the website redesign, and we hit the ground running once the Board gave a green light.

In all honesty, it was sometimes difficult to find time to work on this project, but the time investment was small compared to the overwhelmingly positive response of our members.

Everyone with whom we worked at Clubessential was creative, efficient, patient, and responsive, and they guided us through every step of the process.

A new color palette and logo were designed by Clubessential to freshen our brand. We provided new photos to be uploaded, reorganized the site, and updated our information. Clubessential built the new website, which we were able to edit while the old website remained operational.

Now that our new website is live, our public presence has more pizazz and members are thrilled with the efficiency of the private side. Additionally, the website now conforms to all types of computers, iPads, and smartphones. Posting new information can be done in one easy step.

It has been said that change is not always easy, but in this case – it was, and oh so worthwhile! If your Club is considering developing a new website or upgrading your existing website, don’t hesitate to rely on Clubessential! You won’t be disappointed.

Donna J. Reinhart Bourgelas
The Princess Anne Country Club
Virginia Beach, VA

We chose to redesign our website not only to update the look and feel, but also to streamline our communication efforts. Our new site is now a one-stop place for members to find out about all of our club happenings, make online reservations, and to enjoy pictures posted by the club and fellow members. There has been a definite increase in traffic to the site and it is starting to become the hub for information and socializing that we had intended!

The quick links, accordion plug-ins, and horizontal navigation have made exploring the site much more seamless. Also, the addition of the ClubLife and photo album page has added the social networking element that our site was missing. On the public site, the “contact us” forms have been especially helpful in starting dialogue with potential members.

Working with our dedicated Project Manager and the whole Clubessential team was wonderful. We were on a tight timeline and their professionalism and responsiveness helped us get it done ahead of schedule and create an end result beyond our expectations. The design truly captures the feel of Lahontan and the Tahoe Area in which we are located. Not only do our members love it, but it is also a wonderful reference for those interested in becoming a part of the club.

Missy Jones
Lahontan Golf Club
Truckee, CA

Working with Clubessential was nothing but a positive experience in all aspects. I began working on this project when much of the design concept had already been decided on, but the CE team was more than happy to train me and bring me up to speed. The project manager was extremely helpful and patient, and was always available to answer any of my questions or concerns.

All of us at Heathrow Country Club are extremely excited about the launch of this new site, and already our members have commented on how user-friendly and delightfully interactive it is. Our mobile site has also received rave reviews, and we enjoy keeping our members as connected as possible, no matter where they are. The interactive course tour and score card are impressive, and we love the idea of new, potential members being able to see just exactly what Heathrow has to offer, right down to the yardage and par for each course hole.

We would like to extend our deepest gratitude to all of those at Clubessential who have made this project not only possible, but successful.

Tanya Ressetar
Heathrow Country Club
Heathrow, FL

Our website serves as an invaluable member communications channel as well as a means of showcasing our club to prospective members and banquet planners.

Therefore, it was imperative we update the look and technology of our outdated site. We considered a mobile app as an efficient means for members to access our information and make reservations, since many of our members use smart phones and tablets. We also wanted to streamline our member communications by better integrating emails with the existing website, leveraging opportunities for cross promotion, and creating more targeted communications. It was important that the site work seamlessly with our existing accounting program.

In our search for solutions, we learned that Clubessential provided a mobile version of the website as part of the total package. This made more sense than spending thousands of dollars with an additional vendor to create an app that doesn't sync with our site.

The Club has received a lot of positive member feedback on the new website's design and functionality, for both the "traditional" and mobile versions. Our members were already accustomed to making online tee times, and are quickly adapting to the simple process of clicking on a link in an email to register for events, rather than having to wait for a good time to call.

We look forward to implementing the online dining reservation system this fall, as it is becoming a social norm to make restaurant reservations online. The process will streamline our internal operations and give our members immediate assurance that their reservations have been accepted, rather than having to wait for a call back.

The site is so easy to update in-house, and if I run into something I cannot do or forget how to do, the support staff is quick to help. I’m very pleased with the customer service at Clubessential. Not only were they responsive during site development, but my account rep continues to help us adapt the site as needed, find solutions and answer questions in a very timely manner.

Cathy Rosset
Red Rocks Country Club
Morrison, CO

We are very excited about the mobilization of our web site. After learning that an overwhelming amount of all internet traffic takes place on mobile devices, we were glad we had made the decision to undertake this initiative. Clubessential made the process very simple and the ongoing support is first class. The end product surpassed ours, and our members' expectations. As York Downs Golf and Country Club moves closer to achieving our environmental goals, our mobilized web site will make the ‘printed roster’ almost obsolete. I have received only positive feedback from both our members and prospective members.

Michael Stubbs
York Downs Golf & Country Club
Unionville, Ontario

The Board of Directors, Members and Staff of the Tampa Yacht & Country Club are extremely pleased with the results of our new website. The Clubessential team was accommodating, easy to work with and very patient during the process.

During the design phase, the committee and staff shared our vision with the team, yet allowed them to use their creativity to design our new site, and we could not be happier with the results. The technology that the new website offers has far exceeded our expectations! The on-line videos are very helpful and the relative ease of the system has made for a smooth transition.

I will say that in the past month since launch, each time that I think I have seen every feature available, something new is brought to my attention that makes me say – wow! Our goal for the new website was to have a more visible web presence. The membership, employment and catering inquiry forms have shown dividends with high volumes of traffic in just one month of being on-line. I imagine that this will only continue to increase in the future.

The compliments on the new look from both members and guests have been nothing but flattering. The membership is thrilled with the ability to pay their bills on-line, make tennis court, dining and special event reservations as well as the mobile version of the site. In fact, I heard from one member who said he purchased a smart phone just so he could make reservations while “on the go!” I was not aware of how truly archaic our old website was until now. I will strongly recommend Clubessential to all of my fellow Club Management colleagues. Congratulations on a job well done!

Scott Fairbairn, CCM, CCE
Tampa Yacht & Country Club
Tampa, FL

Working with Clubessential’s design and implementation teams was a very positive experience. We didn’t realize that we were going from “beer to champagne” in what Clubessential has to offer versus our prior website company. Clubessential’s staff was always helpful in educating us in all they have to offer. Our transition was smooth and the back of the house maintenance is easy to use. We are continuing our education to take advantage of all that Clubessential has to offer our members.

Cheryl Loder
Wycliffe Golf & Country Club
Palm Beach County, FL

We launched Mobile Services for the Boca West Country Club website a few months ago, and it's been a great addition to our member communication channel. Now our members can review the Club Calendar, look up other members in the directory, read articles, and much more — right from their mobile devices.

It was important to us to adapt our communication efforts to a membership that has increasingly gone mobile. Our members love the new convenience of staying connected with the Club, at anytime and anywhere.

Kathy Kohlhepp, CMP
Boca West Country Club
Boca Raton, FL

When I started this project, I knew nothing about building a website. The staff at Clubessential were very patient with me and taught us what we needed to do every step of the way. Everyone we have been in contact with at Clubessential has been easy to work with and full of helpful hints and information. As a result, our website really expresses who we are as a club and makes it so easy for us to communicate with our members. We have been very happy with the entire experience and would highly recommend Clubessential to anyone building a new website.

LeeAnn White, Director of Sales & Marketing
Hillendale Country Club
Phoenix, MD

After building our first website with a local designer, we watched the club website industry pass us by. We sat on the sidelines and saw the significant advances in member connectivity, reservations systems and a vastly enhanced member experience on other clubs' websites. What we saw was a consistent thread running through the websites that excited us. We chose Clubessential to help us build our website. As we entered this brave new world, we found that we were pretty much lost. We had several false starts and an equal number of hard stops, all of our own making. We held a conference call with the Clubessential team that was desperately trying to help us, and within one hour we were on our new track that has led to our dynamic and powerful new website. (Advice to those of you relaunching, listen to your Clubessential team.)

We wanted our members to be able to make reservations online. We wanted an interesting and aesthetically stunning presence that reflected the beauty of the Club and the quality of our operation. We found, in our new partner, Clubessential, a willing, smart and dedicated partner that profoundly changed, for the better, our members' experience. We got more than we hoped for and without unpleasant surprises. The cost, in hindsight, was/is a bargain, while the quality and support exceed our expectations, and those of you who know me understand how high those expectations are.

Our vendors are as important to us as our members and our staff. We choose each very carefully, and we could not be more pleased with our choice of Clubessential.

Jonathan F. McCabe, General Manager & Chief Operating Officer
Union League Club of Chicago
Chicago, IL

In 2009, The Trump Organization selected Clubessential to revamp the entire Trump Golf portfolio of websites. Since then, they have completed 10 of our sites with several more in the works and we are pleased to say that we made the right choice. Working with the Clubessential team has been an enjoyable experience on every level and we have found them to be exceptionally competent, responsive and professional. In addition to their excellent design, development and support, Clubessential proactively delivers innovative value-added products and services, and their extensive marketing tools greatly enhance the relationship to our clubs membership.

We are pleased to have Clubessential as an interactive partner; a company that lives up to the very high standards The Trump Organization maintains for its businesses, customers and club members.

Michael Martin, Interactive Manager
The Trump Organization
New York, NY

We have been “live” with our new website developed by the Clubessential team (www.savannahlakes.com) for almost three weeks. Over this time period, we have been overwhelmed by the positive response to our website from our 5,000 plus property owners, regional business community, and prospective residents from across the nation.

The premise for our website redesign and the challenge that we presented to Clubessential was to assist us in developing an extremely strong public website with dynamic plug-ins for all the calendar events, news articles, and messages boards, all while maintaining a limited private portion to our website for members only. This project was part of a larger strategy to establish a community identity rather than an exclusive private club identity for Savannah Lakes Village. Our amenities are still private, but one of our many value propositions at this time is that we are an established member-owned community with numerous recreation, social, and golf events taking place every day. The basis of this strategy is that it’s easier and more authentic to show people what is happening within our community rather than telling them what is happening.

With this strategy in place and ready to implement, there was never a doubt who we would contact to implement a web solution for our community. At the time, we had already worked with Clubessential for over three years, so it was no surprise to us that Clubessential was up to the challenge and ready to share their “best practices” to achieve the result we desired.

I simply cannot say enough about the outstanding service and Clubessential’s culture of excellence that is consistent and apparent within each employee we have had the privilege to work with on this project.

I almost neglected to mention that the Clubessential team simultaneously assisted us in developing a stand-alone golf marketing website to support our Masters Week programs and B2B guest programs. This site has also been very positively received. Now, we are looking forward to implementing Clubessential’s Netcaddy tee time solution.

The bottom line is that we could not be more pleased with our new websites and the ongoing support we have received. We will continue to sing Clubessential’s praises (albeit much louder) for all who will listen!

Thanks for all that you do and for making it such a pleasure to do business with your team.

Kirk Smith, Director of Marketing
Savannah Lakes Village
McCormick, SC

I want to thank the Clubessential team for a successful event reservation system.

We traditionally open our holiday event reservations at 8:00 am on August 1st. In years past, we have been bombarded by phone calls, voice mails, and emails, and had trouble keeping up with all the requests...especially in the first hour. Last year was our first try at using our online reservation system through the website, but it was difficult to figure out how to open all of the reservations right at 8:00 am. We received a huge amount of phone calls last year, partially due to the fact that we couldn’t get all the events open in time online, and partially because many people had not utilized the site yet for online Member access.

This year, everything was all set up to open at 8:00 am on the Members’ Only website. The addition of the days + hours option on the registration screen made this MUCH easier. In the first 15 minutes of reservations opening, we probably received only 15 – 20 phone calls. We had 4 people ready to answer phones, and it was very quiet!

The online reservation system worked perfectly this year for us, and allowed for a lot less stress! I just to let you guys know that your programming really works great on the client end!

Katie Jenks, Publications Director
University Club of Portland
Portland, OR