"We launched Mobile Services for the Boca West Country Club website a few months ago, and it's been a great addition to our member communication channel. Now our members can review the Club Calendar, look up other members in the directory, read articles, and much more — right from their mobile devices.

It was important to us to adapt our communication efforts to a membership that has increasingly gone mobile. Our members love the new convenience of staying connected with the Club, at anytime and anywhere."

Kathy Kohlhepp, CMP
Communications & Marketing Manager
Boca Raton, FL

When I started this project, I knew nothing about building a website. The staff at Clubessential were very patient with me and taught us what we needed to do every step of the way. Everyone we have been in contact with at Clubessential has been easy to work with and full of helpful hints and information. As a result, our website really expresses who we are as a club and makes it so easy for us to communicate with our members. We have been very happy with the entire experience and would highly recommend Clubessential to anyone building a new website.

LeeAnn White, Director of Sales & Marketing
Hillendale Country Club
Phoenix, MD

After building our first website with a local designer, we watched the club website industry pass us by. We sat on the sidelines and saw the significant advances in member connectivity, reservations systems and a vastly enhanced member experience on other clubs' websites. What we saw was a consistent thread running through the websites that excited us. We chose Clubessential to help us build our website. As we entered this brave new world, we found that we were pretty much lost. We had several false starts and an equal number of hard stops, all of our own making. We held a conference call with the Clubessential team that was desperately trying to help us, and within one hour we were on our new track that has led to our dynamic and powerful new website. (Advice to those of you relaunching, listen to your Clubessential team.)

We wanted our members to be able to make reservations online. We wanted an interesting and aesthetically stunning presence that reflected the beauty of the Club and the quality of our operation. We found, in our new partner, Clubessential, a willing, smart and dedicated partner that profoundly changed, for the better, our members' experience. We got more than we hoped for and without unpleasant surprises. The cost, in hindsight, was/is a bargain, while the quality and support exceed our expectations, and those of you who know me understand how high those expectations are.

Our vendors are as important to us as our members and our staff. We choose each very carefully, and we could not be more pleased with our choice of Clubessential.

Jonathan F. McCabe, General Manager & Chief Operating Officer
Union League Club of Chicago
Chicago, IL

In 2009, The Trump Organization selected Clubessential to revamp the entire Trump Golf portfolio of websites. Since then, they have completed 10 of our sites with several more in the works and we are pleased to say that we made the right choice. Working with the Clubessential team has been an enjoyable experience on every level and we have found them to be exceptionally competent, responsive and professional. In addition to their excellent design, development and support, Clubessential proactively delivers innovative value-added products and services, and their extensive marketing tools greatly enhance the relationship to our clubs membership.

We are pleased to have Clubessential as an interactive partner; a company that lives up to the very high standards The Trump Organization maintains for its businesses, customers and club members.

Michael Martin, Interactive Manager
The Trump Organization
New York, NY

We have been “live” with our new website developed by the Clubessential team (www.savannahlakes.com) for almost three weeks. Over this time period, we have been overwhelmed by the positive response to our website from our 5,000 plus property owners, regional business community, and prospective residents from across the nation.

The premise for our website redesign and the challenge that we presented to Clubessential was to assist us in developing an extremely strong public website with dynamic plug-ins for all the calendar events, news articles, and messages boards, all while maintaining a limited private portion to our website for members only. This project was part of a larger strategy to establish a community identity rather than an exclusive private club identity for Savannah Lakes Village. Our amenities are still private, but one of our many value propositions at this time is that we are an established member-owned community with numerous recreation, social, and golf events taking place every day. The basis of this strategy is that it’s easier and more authentic to show people what is happening within our community rather than telling them what is happening.

With this strategy in place and ready to implement, there was never a doubt who we would contact to implement a web solution for our community. At the time, we had already worked with Clubessential for over three years, so it was no surprise to us that Clubessential was up to the challenge and ready to share their “best practices” to achieve the result we desired.

I simply cannot say enough about the outstanding service and Clubessential’s culture of excellence that is consistent and apparent within each employee we have had the privilege to work with on this project.

I almost neglected to mention that the Clubessential team simultaneously assisted us in developing a stand-alone golf marketing website to support our Masters Week programs and B2B guest programs. This site has also been very positively received. Now, we are looking forward to implementing Clubessential’s Netcaddy tee time solution.

The bottom line is that we could not be more pleased with our new websites and the ongoing support we have received. We will continue to sing Clubessential’s praises (albeit much louder) for all who will listen!

Thanks for all that you do and for making it such a pleasure to do business with your team.

Kirk Smith, Director of Marketing
Savannah Lakes Village
McCormick, SC

I want to thank the Clubessential team for a successful event reservation system.

We traditionally open our holiday event reservations at 8:00 am on August 1st. In years past, we have been bombarded by phone calls, voice mails, and emails, and had trouble keeping up with all the requests...especially in the first hour. Last year was our first try at using our online reservation system through the website, but it was difficult to figure out how to open all of the reservations right at 8:00 am. We received a huge amount of phone calls last year, partially due to the fact that we couldn’t get all the events open in time online, and partially because many people had not utilized the site yet for online Member access.

This year, everything was all set up to open at 8:00 am on the Members’ Only website. The addition of the days + hours option on the registration screen made this MUCH easier. In the first 15 minutes of reservations opening, we probably received only 15 – 20 phone calls. We had 4 people ready to answer phones, and it was very quiet!

The online reservation system worked perfectly this year for us, and allowed for a lot less stress! I just to let you guys know that your programming really works great on the client end!

Katie Jenks, Publications Director
University Club of Portland
Portland, OR