Mobile First – Your Connection to Members, Your Link to Club Systems
Clubessential’s Next Gen Spa Management and Reservations enables members to browse, book, and manage spa or salon appointments from their mobile device or desktop computer. But our newest update to the Essential Suite offers more than mobile booking.
When members make a reservation, the record flows instantly into the fully integrated Point of Sale solution. The result is a superior member experience – quick check-ins, streamlined member processing and billing, and automatic posting of any associated fees to monthly invoices… all established aspects of our feature-rich Essential Suite.
"We are loving our Clubessential Spa Reservations system and all the updates they’ve rolled out continually make it better and more user friendly. The Spa Reservations and Management product is a prime example of Clubessential helping us offer the best experience possible to our members."
Clubessential Spa Management and Reservation Advantages:
Seamless billing anywhere on property via Mobile POS
State-of-the-art mobile UX/UI for spa/salon appointments
Rules engine for controlling bookings based on your Club’s restrictions
Integration with CRM and MAP products provides a live pulse on your members
One member database to manage accounting, website, reservations, CRM, et cetera
Access critical reports for daily usage, utilization, commissions and more
Next Gen Spa Management and Reservations Features
- Custom built and configured for member and guest restrictions
- Add and manage specialists, services, treatment rooms, and pricing
- Organize your schedule, appointments, and specialist/room availability
- Members can book, edit, and cancel their Spa service appointments via the Mobile App and website
- Staff can book and confirm appointments and check-in members and guests
- View member photos and preferences at-a-glance on the appointment schedule
- Customizable email, text message, and push notifications for appointment confirmations and reminders
- Members can quickly add booked reservations to their mobile calendars
- Reservations flow seamlessly to Clubessential's Mobile Point of Sale with appropriate service fees for easy billing
- Appointment Reporting to track member/guest utilization of spa-related services
- Integrations with Clubessential CRM and Member Analytics Predictor